Service Design Quotes

Most clients expect experience design to be a discrete activity, solving all their problems with a single functional specification or a single research study. It must be an ongoing effort, a process of continually learning about users, responding to their behaviors, and evolving the product or service. ~ Dan Brown

Service Marketing delivers when great communication meets great service design. ~ Peter Bowman

The one thing I never want to see again is a military parade. When I resigned from the army and went to a farm I was happy. When the rebellion came, I returned to the service because it was a duty. I had no thought of rank; all I did was try and make. ~ Ulysses S. Grant

I faced people from all walks of business who fully disregarded design (though they were completely influenced by it). I also met fine artists who drowned in their own work and the dense creative universe in their minds.

Then I met designers. And instantly fell in love. Let me tell you why.

Designers are familiar with critiques. They not only tolerate them but actively look out for them. They honestly believe in iterations and learn to edit down their work. They embrace simplicity and create beauty based on requirements other than their own. Design education teaches you to run away from assumptions and to have the stomach to scrap your work often.

I'm bringing this up because it's time to bridge the gap between design and business. ~ Laura Busche

Good design is not about form following function. It is function with cultural content. By adding "cultural content" to the concept of "form follows function," objects cease to be finite or predictable. Maybe the right way to interpret the dictum is to first acknowledge that the function needs to be clearly understood before the form is considered. ~ Carl Magnusson

The Obama administration warned federal employees that materials released by WikiLeaks remained classified - even though they were being published by some of the world's leading news organizations including the New York Times and the Guardian. Employees were told that accessing the material, whether on WikiLeaks.org or in the New York Times, would amount to a security violation.21 Government agencies such as the Library of Congress, the Commerce Department and the US military blocked access to WikiLeaks materials over their networks. The ban was not limited to the public sector. Employees from the US government warned academic institutions that students hoping to pursue a career in public service should stay clear of material released by WikiLeaks in their research and in their online activity. ~ Julian Assange

Also while I'd been away, the ship had sent a request on a postcard to the BBC's World Service, asking for 'Mr David Bowie's "Space Oddity" for the good ship Arbitrary and all who sail in her.' (This from a machine that could have swamped Earth's entire electro-magnetic spectrum with whatever the hell it wanted from somewhere beyond Betelgeuse.) It didn't get the request played. The ship thought this was hilarious. ~ Iain M. Banks

Service is the rent we pay for living. ~ Marian Wright Edelman

Love comes into being through useful service to others. ~ Emanuel Swedenborg

I want to design sleeveless jackets for armless men. I'm still trying to work out how they would zip it up though. ~ Jarod Kintz

At another time, on receiving a notification of the decease of a gentleman of the country-side, wherein not only the dignities of the dead man, but also the feudal and noble qualifications of all his relatives, spread over an entire page: "What a stout back Death has!" he exclaimed. "What a strange burden of titles is cheerfully imposed on him, and how much wit must men have, in order thus to press the tomb into the service of vanity! ~ Victor Hugo

He wants in His freedom actually not to be without man but WITH him and in the same freedom not against him but FOR him, and that apart from or even counter to what man deserves. He wants in fact to be man's partner, his almighty and compassionate Saviour. He chooses to give man the benefit of His power, which encompasses not only the high and the distant but also the deep and the near, in order to maintain communion with him in the realm guaranteed by His deity. He determines to love him, to be his God, his Lord, his compassionate Preserver and Saviour to eternal life, and to desire his praise and service. ~ Karl Barth

Many soldiers returning from Iraq and Afghanistan suffer from serious, long-term, physical and mental health problems, due to their service. It is unconscionable to cut the already limited health care benefits available to these brave men and women. ~ Mark Dayton

We've come because we need to track down the original location of the Fall," Daniel said, "the place where Lucifer and the host of Heaven will appear. We have to stop him."
Dee looked strangely undeterred from her tea service, continuing to divvy up the cucumber sandwiches. The angels waited for her to respond. A log in the fire splintered, cracked, and tumbled from the grate.
"And all because a boy loved a girl," she said at last. "Quite disturbing. Really brings out the worst in all the old enemies, doesn't it? Scale coming unhinged, Elders killing innocents. So much unpleasantness. As if all you fallen angels didn't have enough to bother with. I say, you must be awfully tired." She have Luce a reassuring smile and gestured again for them to sit down.
Roland pulled out the chair at the head of the table for Dee and sat down in the seat to her left. "Maybe you can help us." He motioned for the others to join him. Annabelle and Arriane sat beside him, and Luce and Daniel sat across the table. Luce slid her hand over Daniel's, twining her fingers around his.
Dee passed the cups of tea around the table. After a clattering of china and spoons stirring sugar into tea, Luce cleared her throat. "We're going to stop Lucifer, Dee."
"I should hope so."
Daniel grasped Luce's fingers. "Right now we're searching for three objects that tell the early history of the fallen. When brought together, they should reveal the original location of the Fall."
Dee ~ Lauren Kate

Escort service," Puck replied, shifting to the side so that Twiggs could get a clear view
of me. Those beady eyes fixed on me, blinking in confusion. Then, suddenly, they got
huge and round, as Twiggs looked back at Puck.
"Is ... is that ... ?"
"It is."
"Does she ... ?"
"No."
"Oh, my." Twiggs opened the door wide, beckoning with a sticklike arm. ~ Julie Kagawa

I would normally have scheduled my driving time according to published studies on fatigue and booked accommodation accordingly. But I had been too busy to plan. Nevertheless, I stopped for rest breaks every two hours and found myself able to maintain concentration. At 11.43 p.m., I detected tiredness, but rather than sleep I stopped at a service station, refuelled, and ordered four double espressos. I opened the sunroof and turned up the CD player volume to combat fatigue, and at 7.19 a.m. on Saturday, with the caffeine still running all around my brain, Jackson Browne and I pulled into Moree. ~ Graeme Simsion

But the prospects of designing chemical plants for industrial scale chemical processes seemed far less interesting than the chemical events that occur in biological systems. ~ Paul Berg

There is no portion of our time that is our time, and the rest God's; there is no portion of money that is our money, and the rest God's money. It is all His; He made it all, gives it all, and He has simply trusted it to us for His service. A servant has two purses, the master's and his own, but we have only one. ~ Adolphe Monod

I don't know whether the universe contains any evidence of intelligent design, but I can assure you that thousands of everyday products do not. ~ Gary Hamel

Place yourself in the background; write in a way that comes naturally; work from a suitable design; write with nouns and verbs; do not overwrite; do not overstate; avoid the use of qualifiers; do not affect a breezy style; use orthodox spelling; do not explain too much; avoid fancy words; do not take shortcuts as the cost of clarity; prefer the standard to the offbeat; make sure the reader knows who is speaking; do not use dialect; revise and rewrite. ~ E.B. White

In the discoveries of science the harmony of the spheres is also now the harmony of life. And as the eerie illumination of science penetrates evermore deeply into the order of nature, the cosmos appears increasingly to be a vast system finely tuned to generate life and organisms of biology very similar, perhaps identical, to ourselves. All the evidence available in the biological sciences supports the core proposition of traditional natural theology - that the cosmos is a specially designed whole with life and mankind as a fundamental goal and purpose, a whole in which all facets of reality, from the size of galaxies to the thermal capacity of water, have their meaning and explanation in this central fact.

Four centuries after the scientific revolution apparently destroyed irretrievably man's special place in the universe, banished Aristotle, and rendered teleological speculation obsolete, the relentless stream of discovery has turned dramatically in favor of teleology and design, and the doctrine of the microcosm is reborn. As I hope the evidence presented in this book has shown, science, which has been for centuries the great ally of atheism and skepticism, has become at last, in the final days of the second millennium, what Newton and many of its early advocates had so fervently wished - the "defender of the anthropocentric faith. ~ Michael Denton

The only thing Martha and I have in common is that we both used to model. Martha Stewart is extremely talented. Her designs are picture perfect. Our philosophy is life is messy, and rather than being afraid of those messes we design products that work the way we live. ~ Kathy Ireland

Service is never a simple act; it's about sacrifice for others and about accomplishment for ourselves, about reaching out, one person to another, about all our choices gathered together as a country to reach across all our divides. ~ George H. W. Bush

Room service. You like me fluff pillow? ~ Triple H

Her hands on the harmonium were delicate, square-tipped, her bitten-down nails paying homage to the seriousness of the task; her brows were knitted together in the service of the song, and in the end it was only to the music that she was bound. In singing she was, in only briefly, a supplicant, as though in the presence of a divinity that even she, devout non-believer, had to somehow acknowledge ~ Tahmima Anam

He had murdered any illlusion of Alex Remington. The golden pendant had been replaced by a spiked dog collar, and he was wearing a black T-shirt that hugged his form and showed off the many designs on his arms: Fenris on the right wrist, and Echidna, the greek mother of monsters, high on his left arm. The norse world serpent was wrapped around his left wrist, and a new design had recently been added: Cerberus, the three-headed dog who guarded the gates of Hades. The world serpent was partially obscurred by a black leather knife sheath, which held a silver knife Aubrey had taken from a vampire hunter a few thousand years earlier.
His hair was slightly touseled, as if he'd been running, and a few strands fell across his face.
Looking at him now, Jessica couldn't imagine how she had ever mistaken him for a human. But illusion was Aubrey's art. And it was simple to fool people who expected nothing else.
For the moment, Aubrey appeared to be exactly what he was: stunning, michievous, and completely deadly all at once ~ Amelia Atwater-Rhodes

The religion that I advocate, and so did the mortal humans known as Jesus, Buddha and Nanak, is the religion of love, compassion and self-realization. ~ Abhijit Naskar

It is always disagreeable to take stands. It is always easier to compromise, always easier to let things go. To many women, and I am one of them, it is extraordinarily difficult to care about anything enough to cause disagreement or unpleasant feelings, but I have come to the conclusion that this must be done for a time until we can prove our strength and demand respect for our wishes. We cannot even be of real service in the coming campaign and speak as a united body of women unless we have the respect of men and show that when we express a wish, we are willing to stand by it. ~ Eleanor Roosevelt

Excitement was plentiful during my two years' service as a Pony Express rider. ~ Buffalo Bill

Borderline embarrassing fact: I used to have a pseudo line when I was seven called Zizzy Fashion. I love clothing, and I would eventually like to design as well as act. ~ Zoey Deutch

This pursuit of Theo was not borne out of hatred for him as a man or a Jew. All of that was just an excuse - an excuse for lawless men to take what belonged to others. It seemed strange that those who served the Hitlers and the Himmlers and the Gorings believed constant lies. "The Jew is a misfortune." It was those little men in the service of greed who were the most violent, the most dedicated to the brutality of the racial policies. They murdered and terrorized for one reason only: because they could. They were the law of the lawlessness; the power of evil was their creed and their joy and their god! ~ Bodie Thoene

Meditation gives you more inner strength and confidence, and if you don't feel vulnerable, you can put that to the service of others. So it's not just about sitting and cultivating caring mindfulness. It's building up a way of being and then using it for the service of others. ~ Matthieu Ricard

The master class seldom lose a chance to insult a woman who has the ability for something besides service to his lordship. ~ Caroline M. Nichols Churchill

If the people would but analyze the human equation of a prison they might better account for the crimes that are visited upon them in cities, towns, and hamlets, ofttimes by men who graduated with an education and equipment for just that sort of retributive service from some penal institution. ~ Eugene V. Debs

Men seized of the urge to have a knowledge of God and to be pure in mind devote all their gathered energies to this one task. While they still live in the corruption of the flesh they give themselves to that service in which they will persevere when the corruption has been laid aside. And already they come in sight of what the Lord and Savior held out when He said, 'Blessed are the clean of heart, for they will see God' (Mt. 5:8). ~ John Cassian

Universal design systems can no longer be dismissed as the irrelevant musings of a small, localized design community. A second modernism has emerged, reinvigorating the utopian search for universal forms that marked the birth of design as a discourse and a discipline nearly a century earlier. ~ Ellen Lupton

Some people like what you do, some people hate what you do, but most people simply don't give a damn. ~ Charles Bukowski

The first time formal customer research is done, executives frequently are surprised by the sizeable percentage of customers who defect for service-related reasons. ~ Leonard L. Berry

Man's inner content is the worth of his life ~ Sunday Adelaja

The way I define 'intelligent design' is that when people started out, we wanted to make sense of the world we lived in, so we created stories about how things worked. ~ George Lucas

We can't get to the $4 trillion in savings that we need by just cutting the 12 percent of the budget that pays for things like medical research and education funding and food inspectors and the weather service. And we can't just do it by making seniors pay more for Medicare. ~ Barack Obama

Believers in Christ owe nothing to God in payment for salvation ... but they do owe God a life of undivided devotion and service. ~ Billy Graham

True intelligence is pure love which does not exclude or waste anything.
Not even a grain of sand is excluded or wasted. There are no exceptions in what is set free and in what is in service to this setting free.
Life, the formless, form and fragrance, knows exactly what it is doing.
Life is pure, unfiltered Intelligence flowing as whatever shape is now appearing.
It is alive and it is all calling us Home.
Do you hear the grain of sand calling your name?
It says, "Love."
Do you sense the truth of it?
If not, lean in and 'listen' again -
this time with the whole of your being. ~ Dhyana Stanley