Quotes About Meeting Customer Expectations
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Quality is a cycle of repeatedly meeting customer expectation until the customer begins to expect more, and then meeting those expectations. ~ Chris J. Kortright
If you want to be outstanding, stop meeting expectations, start exceeding them ~ Saji Ijiyemi
Only your customers can define quality, because it's meeting your customers' expectations the first time every time. Simply put, it's performance to the standards of the customer. ~ Ed Robertson
