John Stoker Famous Quotes
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93/7 Rule: 93% of communication occurs through nonverbal behavior & tone; only 7% of communication takes place through the use of words.
Awareness is about improving social intelligence. If you can't see, hear, or feel the dynamics of a conversation, you can't manage them.
R.E.A.L. conversation: Recognize judgments. Express thoughts neutrally. Ask questions. Listen for verbal & non-verbal messages.
Great communicators exemplify the power that building relationships, creating respect and achieving results can have.
