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Lyft Line is our biggest step in bringing down prices ... We've been thinking about this ever since we launched Lyft. We always intended to do it.
I start every day reviewing priorities, prepping for meetings, and getting updated on key projects.
Mobile forced us to rethink the user experience and do something people would be able to carry out on in a couple of seconds on the mobile phone. By stripping out all the work the user used to do and putting that on the company, we were able to create a much better user experience.
With Lyft Line, we are matching two or more passengers who are heading the same way. That's how we're going deeper and are able to provide transportation for different kinds of trips.
In L.A., it's the sort of city where you have to have a car to get around.
If we want every car on the road to be a Lyft, we need to make it incredibly convenient for drivers.
We want Lyft to meet your needs, whether going out to a nice date or event and want a nicer car, or if you're just trying to get to work every day and need something affordable.
I typically work out 20-30 minutes every morning to get the day started.
I really admire Airbnb as a pioneer of the sharing economy and for building community. They've found an elegant way to help hosts make more money and for guests to have authentic experiences. It brings those people together in a unique way.
Lyft came out of a hackathon project where we were trying to figure out what does Zimride look like on mobile.
The company culture is about being human, being good to other people. We recently did a survey with our drivers. 48 out of 50 said that they preferred driving with Lyft because they said that passengers were friendlier.
Our vision for the world is making car ownership unnecessary.
When you're starting a company, almost anything that can go wrong will go wrong, and it will probably look like and feel like you made the absolute wrong decision to start the company. If you're not absolutely determined to solve a problem or see something through, it might not make sense to keep going.
Almost every ride we're profitable on. We make money on every ride.
I've always been fascinated with how transportation systems work and how cities are designed.
We're building the ultimate experience for fun, flexibility, and empowerment where you can rent a car, fill it with discounted gas, meet new people, stop for a Starbucks coffee, and have your earnings deposited into your bank account all in the same day.
From the way that we build cars or going after space travel, I get excited about the transportation space because it's the second-highest household expense after housing.
I think we've built a bit of a culture and a market around people who are open and seek out that social interaction.
Every mom in a minivan, every person commuting - anytime they are on the road, they should be able to go into driver mode and give a ride to a neighbor. That's how we achieve scale.
We created Lyft because we want to establish a radically different concept of personal transportation. We want people to think of transportation as a service enabled by technology instead of as an expensive and large piece of hardware to own.
Our goal was to completely change transportation. Change traffic. And make it possible to get anywhere you want to go without owning a car.
Particularly when it comes to the regulatory environment, being a jerk doesn't actually get you very far.
I think Uber is a good car service, but Lyft is going after a much bigger problem in trying to make life without a car possible and reinvent the way people get around cities.
A lot of the other companies in the space have really left a bad taste in regulators' mouths. It's actually been a huge advantage when we come in and we take the time to sit down and get to know them, explain the business, explain what we do.