Joseph M. Juran Famous Quotes
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It is most important that top management be quality-minded. In the absence of sincere manifestation of interest at the top, little will happen below.
Every successful quality revolution has included the participation of upper management. We know of no exceptions.
Quality planning consists of developing the products and processes required to meet customer's needs
What I want to do has no end, since I am on the endless frontier of a branch of knowledge.
For many phenomena, 80% of consequences stem from 20% of the causes.
Observing many companies in action, I am unable to point to a single instance in which stunning results were gotten without the active and personal leadership of the upper managers.
Goal setting has traditionally been based on past performance. This practice has tended to perpetuate the sins of the past.
All improvement happens project by project and in no other way.