Jeffrey K. Liker Famous Quotes
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Some might debate whether people are born with talent, or whether it is developed. Toyota's stand is clear - give us the seeds of talent and we will plant them, tend the soil, water and nurture the seedlings, and eventually harvest the fruits of our labor... Of course the wise farmer selects only the best seeds, but even with careful selection there is no guarantee that the seeds will grow, or that the fruits they yield will be sweet, and yet the effort must be made because it provides the best chance of developing a strong crop.
Go and see for yourself to thoroughly understand the situation (genchi genbutsu).
We have to change the culture from one in which people simply do their own job in their own function to make their own numbers look good (a vertical focus) to one in which people are focused horizontally on the customer and on improving value streams that deliver value across functions.
We build cars, not intellectuals
Most Business Processes Are 90% Waste and 10% Value-Added Work
You do not simply, mindlessly, implement the best practices. You have to think deeply about your condition. If the "best practice" seems like a useful countermeasure for your problem, you should learn from the best practice; however, what may have worked in some other place may not work for you without adjustment and even further improvement.
