Jeff Smisek Famous Quotes
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If you have a workforce that enjoys each other, they trust each other, they trust management, they're proud of where they work - then they're going to deliver a good product.
You cannot manage an airline from a corner office in Willis Tower. That doesn't work. You've got to manage by walking around.
When I was a child, I didn't fly - we couldn't afford to fly. Flying was for rich people.