Harvard Business School Press Famous Quotes
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Managers who aspire to be ethical must challenge the assumption that they're always unbiased and acknowledge that vigilance, even more than good intention, is a defining characteristic of an ethical manager.
She built a close-knit team of talented people who bonded with one another and felt passion for the mission. Soon her group became one of the parent bank's most desirable places to work. She developed strong relationships with senior executives who helped her deal with tensions in the middle, and she communicated well and often about why her unit needed to be different. Her creativity, vision, teamwork, and persistence helped this group succeed and become a national role model, while other banks' efforts faltered.
Articulate each meeting's purpose (Making an announcement? Delivering a report?). Terminate the meeting once the purpose is accomplished. Follow up with short communications summarizing the discussion, spelling out new work assignments and deadlines for completing them. General Motors CEO Alfred Sloan's legendary mastery of meeting follow-up helped secure GM's industry dominance in the mid-twentieth century.
Great leaders rise out of adversity.
What the railroads lack is not opportunity but some of the managerial imaginativeness and audacity that made them great.
