User Quotes

When it first emerged, Twitter was widely derided as a frivolous distraction that was mostly good for telling your friends what you had for breakfast. Now it is being used to organize and share news about the Iranian political protests, to provide customer support for large corporations, to share interesting news items, and a thousand other applications that did not occur to the founders when they dreamed up the service in 2006. This is not just a case of cultural exaptation: people finding a new use for a tool designed to do something else. In Twitter's case, the users have been redesigning the tool itself. The convention of replying to another user with the @ symbol was spontaneously invented by the Twitter user base. Early Twitter users ported over a convention from the IRC messaging platform and began grouping a topic or event by the "hash-tag" as in "#30Rock" or "inauguration." The ability to search a live stream of tweets - which is likely to prove crucial to Twitter's ultimate business model, thanks to its advertising potential - was developed by another start-up altogether. Thanks to these innovations, following a live feed of tweets about an event - political debates or Lost episodes - has become a central part of the Twitter experience. But for the first year of Twitter's existence, that mode of interaction would have been technically impossible using Twitter. It's like inventing a toaster oven and then looking around a year later and discovering that all your custo ~ Steven Johnson

local 111.111.111.111 dev tun proto udp port 1194 ca /etc/openvpn/easy-rsa/keys/ca.crt cert /etc/openvpn/easy-rsa/keys/SERVERNAME.crt # TBD - Change SERVERNAME to your Server name key /etc/openvpn/easy-rsa/keys/SERVERNAME.key # TBD - Change SERVERNAME to your Server name dh /etc/openvpn/easy-rsa/keys/dh1024.pem # TBD - Change if not using 2048 bit encryption server 10.8.0.0 255.255.255.0 ifconfig 10.8.0.1 10.8.0.2 push "route 10.8.0.1 255.255.255.255" push "route 10.8.0.0 255.255.255.0" push "route 111.111.111.111 255.255.255.0" push "dhcp-option DNS 222.222.222.222" push "redirect-gateway def1" client-to-client duplicate-cn keepalive 10 120 tls-auth /etc/openvpn/easy-rsa/keys/ta.key 0 comp-lzo persist-key persist-tun user nobody group nogroup cipher AES-128-CBC log /var/log/openvpn.log status /var/log/openvpn-status.log 20 verb 1 Note: To paste in ~ Ira Finch

In the Adventure mode, the user is allowed to use customized maps, made by the user himself to create a desired platform for him. The player can place several restrictions, like letting use only the appropriate tool to get a task done, something that is not required in the normal modes. This restrictions and modifications make the game more challenging and create a sense of adventure, making it a more player-friendly game. ~ Techman

A log-in simulator is a program to trick some unknowing user into providing their user name and password. ~ Kevin Mitnick

Drugs will have a huge effect on my work for the rest of my life, whether I'm using or not. ~ Layne Staley

We decided that the French could never write user-friendly software because they're so rude. ~ Douglas Coupland

It's often the case that teams working in agile processes do not actually go back to improve the user interface of the software. But, as the saying goes, "it's not iterative if you only do it once." Teams need to make a commitment to continuous improvement, and that means not simply refactoring code and addressing technical debt but also reworking and improving user interfaces. Teams must embrace the concept of UX debt and make a commitment to continuous improvement of the user experience. ~ Jeff Gothelf

For a product to really be sustainable, it's really got to deliver the goods for the end user. That drives the whole rest of the equation. ~ Chris Kilham

I've used the common wooden pencil in some of my writing as an example. When I ask audiences which is "simpler", a digital pencil like Microsoft Word or a wooden pencil, people agree the wooden variety is simpler. Until I point out that Microsoft Word was written by eight programmers, while the wooden variety involved thousands, none of whom could appreciate the full complexity of harvesting lumber, mining graphite, smelting metals, making lacquer, growing rapeseed for oil, etc. The complexity was there in the pencil, but hidden from the user. ~ Brad Cox

Learn and follow the different OS design guidelines for Tab Menus. Clearly indicate where the user is by visually differentiating the selected tab from the others. ~ Theresa Neil

Knowledge resides in the user and not in the collection [of information]. It is how the user reacts to a collection of information that matters. ~ C. West Churchman

The operation of a peer-matching network would be simple. The user would identify himself by name and address and describe the activity for which he sought a peer. A computer would send him back the names and addresses of all those who had inserted the same description. It is amazing that such a simple utility has never been used on a broad scale for publicly valued activity ~ Ivan Illich

The tech-spec story One structure for stories that prescribe is a technical specification story, which is used when preparing to turn over a user experience design for a detailed specification. A tech-spec story is not a complete technical specification, but it lays the groundwork for a design, collecting information from many sources, just as personas collect information about people into a ~ Whitney Quesenbery

the prices seem to reflect how far Staples believes the user lives from a competitor's store. Staples confirmed that it varies prices by a number of factors but declined to be specific. ~ Julia Angwin

Babelgum has no ties to individual content owners and distributors, and as a result our editorial strategy is primarily 'user-centric.' That strategy ensures the platform satisfies the needs of a potentially infinite number of niche audiences around the world. ~ Silvio Scaglia

Simpler companies are user centered. They adapt to the needs of day-to-day decision makers. ~ Bill Jensen

There is no such thing as a social crack user. ~ David Carr

In 1850 Allan Pinkerton founded the first American private detective agency; in advertisements, the company motto, "We Never Sleep" was inscribed under a large, unblinking Masonic-like eye, which gave rise to the term "private eye".... William J. Burns was an avid user of a Dictograph- a primitive listening device that could be concealed in anything from a clock to a chandelier.... Just as Allan Pinkerton, in the nineteenth century was known as the eye, Burns, In the twentieth century had become "the ear". ~ David Grann

Gross's core insight, the one that now drives the entire search economy, is that the search term, as typed into a search box by an Internet user, is inherently valuable - it can be priced. ~ John Battelle

The user might have grounds for complaint if the program fails to recognise that he has given a stupid value, in fact a number of cases are currently being fought in the United States courts where a program has failed to recognise invalid data, produced garbage and caused a lot of damage. ~ Rob Miles

When good ideas get put to bad use, it is the fault of the user, not the idea. ~ Walter Darby Bannard

The American Naming Authority, a collective of women studying the effects of names on behavior, decrees that a name should only have one user. The nearly 1 million American users of the name Mary, for example, do not constitute a unified army who might slaughter all users of the name Nancy, as was earlier supposed, but rather a saturation of the Mary Potential Quotient. Simply stated: Too many women with the same name produces widespread mediocrity and fatigue. ~ Ben Marcus

I think a successful company is one where everybody owns the same mission. Out of necessity, we divide ourselves up into discipline groups. But the goal when you are actually doing the work is to somehow forget what discipline group you are in and come together. So in that sense, nobody should own user experience; everybody should own it. ~ Donald A. Norman

Being user friendly doesn't mean you're going to be loved. ~ Laura Wiess

Today Facebook went public, just as Myspace's last user went private. ~ Conan O'Brien

The internet has no government, no constitution, no laws, no rights, no police, no courts. Don't talk about fairness or innocence, and don't talk about what should be done. Instead, talk about what is being done and what will be done by the amorphous unreachable undefinable blob called the internet user base. ~ Paul Vixie

The primary duty of an exception handler is to get the error out of the lap of the programmer and into the surprised face of the user. Provided you keep this cardinal rule in mind, you can't go far wrong. ~ Verity Stob

Youku Tudou is a hybrid, like combining Netflix and YouTube. Like Netflix, with Youku, which launched in 2005, we syndicate a library of longform content and create original content. The Tudou model started with user-generated content but is increasingly becoming about partner-generated programming. ~ Victor Koo

Cell phones have gotten so small, you can't tell who's a cell phone user and who's a schizophrenic. ~ Bob Newhart

Before Mint.com, I was a long-time user of 'Microsoft Money' and Intuit's 'Quicken.' Both were powerful tools, loaded with features and functionality around taxes, investment, budgeting - too feature-laden, in fact. They took hours to set up, forever to learn, and an hour a week to maintain. ~ Aaron Patzer

I could take on England, but I couldn't take on one heroin user. ~ John Lydon

Our mission is to revive the gaming industry by increasing our user base, ~ Satoru Iwata

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A ~ A.S. Bhalla

Now as God revealed his Word and spoke, or preached, by the mouth of the fathers and Prophets, and at last by his own Son, then by the Apostles and evangelists, whose tongues were but as the pens of scribes writing rapidly, God thus employing men to speak to men; so to propose, apply, and declare this his Word, he employs his visible spouse as his mouthpiece and the interpreter of his intentions. It is God then who rules over Christian belief, but with two instruments, in a double way: (1) by his Word as by a formal rule and (2) by his Church as by the hand of the measurer and rule-user. Let us put it thus: God is the painter, our faith the picture, the colors are the Word of God, the brush is the Church. Here then are two ordinary and infallible rules of our belief: the Word of God, which is the fundamental and formal rule; the Church of God, which is the rule of application and explanation. ~ Francis De Sales

If the body were to take the soul to court for the pains and suffering it had endured throughout its life, then if he were to be on the jury for the case he would gladly cast his vote against the soul inasmuch as it had destroyed some parts of the body by negligence or dissipated them by drunkenness, and had ruined and ravaged other parts by its pursuit of pleasures - just as he would blame the careless user if a tool or utensil were in a bad condition. ~ Democritus

We're not done yet, but two things WordPress has been able to exemplify is that open source can create great user experiences and that it's possible to have a successful commercial entity and a wider free software community living and working in harmony. ~ Matt Mullenweg

A map may become outdated when a newer version comes out, but the old one is never useless. With time a map becomes a graphic history of things as they were, and to the user a map is a friend to be treasured and a diary of past adventure. ~ Robert L. Mooers Jr.

A vote is like a rifle: its usefulness depends upon the character of the user. ~ Theodore Roosevelt

There is thus little or no ability for an internet user to know when they are being covertly propagandized by their government, which is precisely what makes it so appealing to intelligence agencies, so powerful, and so dangerous. ~ Glenn Greenwald

We are a consumer company and our success is directly linked to our users trusting us. Therefore we have the same incentive as the user: they want to see relevant advertising so their experience of Google is positive and we want to deliver it. ~ Susan Wojcicki

Change the attitude toward errors. Think of an object's user as attempting to do a task, getting there by imperfect approximations. Don't think of the user as making errors; think of the actions as approximations of what is desired. ~ Donald A. Norman

The U.K. is already disadvantaged on the wholesale cost of energy, and then it puts taxes on it. Anybody who's an energy user is just going to disappear. ~ Jim Ratcliffe

But we were different now. I wanted only his pain, and judging from the girl he'd come home with last night, Madoc was still the same. A user. ~ Penelope Douglas

I have to own up and say that, much as I love my PowerBook, which now does about 97.8 percent of what I used to use the lumbering old desktop dinosaurs for, I've given up trying to use it on planes. Yes, yes, I know that there are sorts of power-user strategies you can use to extend your battery life - dimming modes, RAM disks, processor-resting, and so on - but the point is that I really can't be bothered. I'm perfectly capable of just reading the in-flight magazine if I want to be irritated. ~ Douglas Adams

graphical user interfaces make
easy tasks easy, while command line interfaces make difficult tasks possible ~ William E. Shotts Jr.

We humans have indeed always been adept at dovetailing our minds and skills to the shape of our current tools and aids. But when those tools and aids start dovetailing back - when our technologies actively, automatically, and continually tailor themselves to us, just as we do to them - then the line between tool and user becomes flimsy indeed. ~ Andy Clark

You sense far more than you are conscious of. Whether you want to or not ~ Tor Norretranders

The average user doesn't give a damn what happens, as long as (1) it works and (2) it's fast. ~ Daniel J. Bernstein

this is the 21st century and we need to redefine r/evolution. this planet needs a people's r/evolution. a humanist r/evolution. r/evolution is not about bloodshed or about going to the mountains and fighting. we will fight if we are forced to but the fundamental goal of r/evolution must be peace.

we need a r/evolution of the mind. we need a r/evolution of the heart. we need a r/evolution of the spirit. the power of the people is stronger than any weapon. a people's r/evolution can't be stopped. we need to be weapons of mass construction. weapons of mass love. it's not enough just to change the system. we need to change ourselves. we have got to make this world user friendly. user friendly.

are you ready to sacrifice to end world hunger. to sacrifice to end colonialism. to end neo-colonialism. to end racism. to end sexism.

r/evolution means the end of exploitation. r/evolution means respecting people from other cultures. r/evolution is creative.

r/evolution means treating your mate as a friend and an equal. r/evolution is sexy.

r/evolution means respecting and learning from your children. r/evolution is beautiful.

r/evolution means protecting the people. the plants. the animals. the air. the water. r/evolution means saving this planet.

r/evolution is love. ~ Assata Shakur

I'm not a marijuana user, so I always feel kind of fraudulent. I applaud this, I do recreational drugs, but marijuana's never one of those. People think because I talk about drugs, that I smoke pot. But I don't. ~ Doug Stanhope

The internet had yet to take off, partly because its commercial use was restricted until late 1992 and partly due to the lack of user-friendly web browsers. ~ Peter Thiel

Even then, retailers learned early that shoppers prefer their shopping suggestions not be too truthful. One of the great unwritten chapters of retail intelligence programming featured a "personal shopper" program that all-too-accurately modeled the shoppers' desires and outputted purchase ideas based on what shoppers really wanted as opposed to what they wanted known that they wanted. This resulted in one overcompensatingly masculine test user receiving suggestions for an anal plug and a tribute art book for classic homoerotic artist Tom of Finland, while a female test user in the throes of a nasty divorce received suggestions for a small handgun, a portable bandsaw, and several gallons of an industrial solvent used to reduce organic matter to an easily drainable slurry. ~ John Scalzi

Always drink at least 8 ounces of water or a sugar-free decaffeinated beverage with every meal or snack. If you are a heavy caffeine user, gradually reduce caffeine intake to zero whenever possible. ~ Barry Sears

User habits are a competitive advantage. Products that change customer routines are less susceptible to attacks from other companies. ~ Nir Eyal

Use a clock in the upper righthand corner to indicate how much time the user has saved because of your product. ~ Dan Ariely

Figure 1-3. The User Experience Honeycomb. Along ~ Peter Morville

It's really easy to insist that people read the manual. It's really easy to blame the user/student/prospect/customer for not trying hard, for being too stupid to get it, or for not caring enough to pay attention. ~ Seth Godin

The companies that get innovation right, again and again, are the ones that feel what their customers feel. That is true user-centered innovation ~ Sohrab Vossoughi

The pace of change for entrepreneurs is rapidly accelerating, and the cost and risk of launching a new business and getting off the ground is just amazing. The ability to gain user feedback really quickly and adapt to what your consumers want is totally different with the web as it is now. But finding a new market, helping people and taking that original idea and turning it into a business is really exciting right now. ~ Matt Mickiewicz

Holy symbols like crosses and blessed water occasionally have an effect, but are dependent upon the personal faith of the user. Most Hunters opt for violence over faith; we're kind of like soccer fans that way. ~ Larry Correia

This is where the world is going: direct access from anywhere to any type of data, whether it's a small piece of data or a small answer but a long algorithm to create that answer. The user doesn't care about this. ~ Hasso Plattner

Tantra like any raw power is defined by the wisdom of its user ~ Anupama Garg

Blame its user, blame its maker, but don't blame the gun. ~ David Mitchell

The system should speak the users' language, with words, phrases and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order. ~ Jakob Nielsen

I think challenge for Facebook is to develop a culture that has the advertiser and the ad service be as strong a part of their culture as the user obsession is. ~ Jason Kilar

User experience is everything. It always has been, but it's undervalued and underinvested in. If you don't know user-centered design, study it. Hire people who know it. Obsess over it. Live and breathe it. Get your whole company on board. ~ Evan Williams

Wozniak would be the gentle wizard coming up with a neat invention that he would have been happy just to give away, and Jobs would figure out how to make it user-friendly, put it together in a package, market it, and make a few bucks. ~ Walter Isaacson

A product needs to be sufficiently innovative to distinguish itself from the pack, but not so forward thinking as to alienate the user. ~ Reid Hoffman

Steve embraced the marketing adage that every single moment a consumer encounters a brand - whether as a buyer, a user, a store visitor, a passerby seeing a billboard, or someone simply watching an ad on TV - is an experience that adds either credits or debits to the brand's "account" in his imagination. ~ Brent Schlender

A user interface is well-designed when the program behaves exactly how the user thought it would. ~ Joel Spolsky

As languages go, English is pretty user friendly. If you look at a tiny language spoken somewhere that most of us have never heard of, chances are it's going to be so complicated that you have a hard time imagining how people can walk around speaking it without having a stroke. ~ John McWhorter

User interface is customer service for the computer. ~ Julie Larson-Green

We invest heavily on Firefox on the desktop. We have a user base we want to keep happy. ~ Mitchell Baker

Never present a power-user option in such a way that normal users must learn all about it in order to know they don't need to use it. ~ Bruce Tognazzini

I turned to my own bunk and examined it with a kind of appalled fascination. If the mattress stains were anything to go by, a previous user had not so much suffered from incontinence as rejoiced in it. He had evidently included the pillow in his celebrations. ~ Bill Bryson

Never ask what sort of computer a guy drives. If he's a Mac user, he'll tell you. If not, why embarrass him? ~ Tom Clancy

Good design is also an act of communication between the designer and the user, except that all the communication has to come about by the appearance of the device itself. The device must explain itself. ~ Donald A. Norman

And, by the way, thank you for drugging me with Ketamine in Nigeria. He now thinks I'm a recreational drug user." "You're . . . welcome? ~ Penny Reid

I am the unhappiest WordPress user in the world, I think it sucks. ~ Matt Mullenweg

I'm not a programmer myself, but I am a very, very picky end user of technology. I like my machines to work they way they're supposed to, all the time. ~ G. Willow Wilson

For the user, it doesn't matter whether he is getting access on Wi-Fi, 3G or 2G networks. What matters is good connectivity, and as a technology provider, our job is to hide the complexity of the technology. ~ Padmasree Warrior

Every user of the river down here understands that a healthy river is absolutely vital for a healthy economy and a healthy tourism industry. ~ Jay Weatherill

A good designer can create a design that accommodates all the constraints and still delivers an elegant, satisfying experience to the user. A great designer can go beyond this and create a design that demonstrates that some of those constraints weren't really there to begin with. ~ Jesse James Garrett

My basic rule is, if it could possibly come from the end user, it's not a run-time crash. But if it is my code to my code, I crash it as hard as possible - fail as early as possible. ~ Brad Fitzpatrick

Get a microscope and some spit. Put the spit on a glass slide and put it under the microscope lens. Now look through the eyepiece. You'll notice, if you look closely, that you can't see anything, because you have no idea how to operate a microscope. But while you're looking, billions of germs, left on the eyepiece by the previous microscope user, will swarm into your eyeball - which to them is a regular Club Med - and start reproducing like crazy via wild bacterial sex. You'll probably need surgery. ~ Dave Barry

The old computing was about what computers could do; the new computing is about what users can do. Successful technologies are those that are in harmony with users' needs. They must support relationships and activities that enrich the users' experiences. ~ Ben Shneiderman

Google Maps are phenomenal. Yep, ask an Apple user. ~ Eric Schmidt

The user of land should not be allowed to acquire rights of indefinite duration for single payments. For efficiency, for adequate revenue and for justice, every user of land should be required to make an annual payment to the local government equal to the current rental value of the land that he or she prevents others from using. ~ Robert Solow

When I was a policy analyst at the Electronic Frontier Foundation, I became obsessed with end user license agreements. ~ Annalee Newitz

Good design keeps the user happy, the manufacturer in the black and the aesthete unoffended. ~ Raymond Loewy

I am extremely passionate about digital media and as a longtime user and fan of Yahoo! ~ Ross Levinsohn

Since birth control roots in a species of selfishness, the spiritual life of the user of contraceptives is also weakened. Women seem to become more masculine in thought and action; men more callous and reserved; both husband and wife become more careless of each other, and increasingly indifferent to the higher duties and joys of living. ~ John Andreas Widtsoe

I think that building any product that has a lot of user loyalty is a bit like making a sequel to a great movie or video game - people generally want 'more of the same thing, except better and different.' ~ Yishan Wong

The critical thing in developing software is not the program, it's the design. It is translating understanding of user needs into something that can be realized as a computer program. ~ Mitch Kapor

I'm not of the opinion that all software will be open source software. There is certain software that fits a niche that is only useful to a particular company or person: for example, the software immediately behind a web site's user interface. But the vast majority of software is actually pretty generic. ~ Brian Behlendorf

People who work on the user interface side need to have empathy as a key characteristic. But if you are writing device drivers you don't really need to understand humans so well. ~ Andy Hertzfeld

Now, the desire for money, Thomas Aquinas pointed out, knows no limits, whereas all natural wealth, represented in the concrete form of food, clothing, furniture, houses, gardens, fields, has definite limits of production and consumption, fixed by the nature of the commodity and the organic needs and capacities of the user. The idea that there should be no limits upon any human function is absurd: all life exists within very narrow limits of temperature, air, water, food; and the notion that money alone, or power to command the services of other men, should be free of such definite limits is an aberration of the mind. ~ Lewis Mumford

Fast. Powerful. User-friendly. Now choose any two. ~ Eric Daniels

Old media companies will be further challenged in the next 15 years, as a new wave of user-generated content washes over the Internet, thanks to the increasing availability and affordability of portable, digital-based electronic devices. The cameraphones which seemed like such novelties just a few years ago will be in everyone's purse and pocket a few years from now. ~ Ian Lamont

When advertising is involved, you, the user, are the product. ~ Jan Koum