Retailing Quotes

Dana daydreamed of one day being able to set her agenda at B.Altman with the same courage and tenacity as the woman who was now driving the VW while speaking animatedly about her travel plans for the near future. She would be journeying to India in search of exotic merchandise for the store's Indian extravaganza, a lavish event planned by Ira Neimark and Dawn Mello to compete with Bloomingdale's Retailing as Theater movement. The movement was the brainchild of Bloomingdale's Marvin Traub, who staged elaborate presentations such as China: Heralding the Dawn of a New Era. Typical extravaganzas featured fashion, clothing, food, and art from various regions of the world.
"I'll bring back enough items to make Bloomingdale's blush!" Nina said confidently. "And I'm not just talking sweaters, hats, and walking sticks. I'll stop first in the Himalayas and prowl the Landour Bazaar."
Lynn Steward ~ A Very Good Life ~ Lynn Steward

The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience. ~ Sam Walton

Behold the complacent salesman retailing the Good and True.
One can even buy a so-called Religion, which is really but common
morality sanctified with flowers and music. Rob the Church of her
accessories and what remains behind? Yet the trusts thrive marvelously,
for the prices are absurdly cheap,
a prayer for a ticket to heaven,
a diploma for an honorable citizenship.Hide yourself under a bushel
quickly, for if your real usefulness were known to the world you would
soon be knocked down to the highest bidder by the public auctioneer. ~ Okakura Kakuzo

90 percent of all Gillette shavers are bought by women for the men in their lives ~ Martin Lindstrom

The general culture of investment banking has deteriorated over the years. We did a $6 million deal years ago for Diversified Retailing and we were rigorously and intelligently screened. They bankers cared and wanted to protect their clients. The culture now is that anything that can be sold for a profit will be. 'Can you sell it?' is the moral test, and that's not an adequate test. ~ Charlie Munger

One of the people who most influenced me was Ben Shapiro, a marketing professor at the business school. He used to rant and rave and pound his fist: 'It's all about the customers!' And he was right. He was also right that, at that time, retailing was devoid of really talented people; he urged me to go in that direction. ~ Thomas G. Stemberg

Early in life I have noticed that no event is ever correctly reported in a newspaper, but in Spain, for the first time, I saw newspaper reports which did not bear any relation to the facts, not even the relationship which is implied in an ordinary lie. I saw great battles reported where there had been no fighting, and complete silence where hundreds of men had been killed. I saw troops who had fought bravely denounced as cowards and traitors, and others who had never seen a shot fired hailed as heroes of imaginary victories; and I saw newspapers in London retailing these lies and eager intellectuals building emotional superstructures over events that never happened. I saw, in fact, history being written not in terms of what happened but of what ought to have happened according to various "party lines. ~ George Orwell

Retailing is a unique destination. What you need is stronger critical mass. ~ John Simon

Windows are as essential to office prestige as Christmas is to retailing. ~ Enid Nemy

Sex doesn't sell anything other than itself ~ Martin Lindstrom

That books, a commodity little changed since Caxton's day, should have turned out to be the trailblazers of retailing on the internet is one of the stranger cultural ironies of our time. If you've bought one thing on the net, the newest and most prodigiously high-tech communications system imaginable, then it is almost certain to be a book, the oldest and simplest. ~ Bryan Appleyard

I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself. ~ Sam Walton

Popular poets are the parish priests of the Muse, retailing her ancient divinations to a long since converted public. ~ George Santayana

For my whole career in retail, I have stuck by one guiding principle. It's a simple one, and I have repeated it over and over and over in this book until I'm sure you're sick to death of it. But I'm going to say it again anyway: the secret of successful retailing is to give your customers what they want. ~ Sam Walton

We have a company, Geometric Software, which is into engineering services software. We have a company called Nature's Basket, which is into gourmet retailing. Both are specialized companies. ~ Adi Godrej

I got into retailing because I wanted a real job. ~ Sam Walton

Local differences in the prices of commodities whose natures are technologically identical are to be explained on the one hand by differences in the cost of preparing them for consumption (expenses of transport, cost of retailing etc.) and on the other hand by the physical and legal obstacles that restrict the mobility of commodities and human beings. ~ Ludwig Von Mises

Retailing has gone from an information-scarce to an information-rich environment. ~ Erik Brynjolfsson

Retailing, it's always true that there is some items that I wish we had a lot more of like the iPod and there is some items I wish we had a lot less of. ~ Lee Scott

As an old-time small-town merchant, I can tell you that nobody has more love for the heyday of the smalltown retailing era than I do. That's one of the reasons we chose to put our little Wal-Mart museum on the square in Bentonville. It's in the old Walton's Five and Dime building, and it tries to capture a little bit of the old dime store feel. But I can also tell you this: if we had gotten smug about our early success, and said, "Well, we're the best merchant in town," and just kept doing everything exactly the way we were doing it, somebody else would have come along and given our customers what they wanted, and we would be out of business today. ~ Sam Walton