Customer Loyalty Quotes

When a customer is upset, remember that you're dealing with a person, not a problem. ~ Marilyn Suttle

Service heroes strive to exceed the customer's expectations. ~ Marilyn Suttle

Create wow moments for your prospects and watch you online sentiment increase. ~ Stacey Kehoe

Access to inside your customer's imagination comes with learning and discovering together, out loud. ~ Chip R. Bell

Curiosity is the secret map to accessing and mining your customer's imagination. ~ Chip R. Bell

A social contract is the way out of this dilemma for corporations that want to lead in the 21st century by showing consumers how seriously they take customer loyalty and goodwill. ~ Simon Mainwaring

Be absorbed in what your customer is saying; be inspired by what your customer is meaning. ~ Chip R. Bell

The easiest and most powerful way to increase customer loyalty is really very simple. Make your customers happy. ~ Kevin Stirtz

Most of us understand that innovation is enormously important. It's the only insurance against irrelevance. It's the only guarantee of long-term customer loyalty. It's the only strategy for out-performing a dismal economy. ~ Gary Hamel

Every interaction is a chance to strengthen the customer relationship. ~ Marilyn Suttle

Choose actions that show the customer that they matter. ~ Marilyn Suttle

Feelings have more to do with the story you tell yourself than the facts. ~ Marilyn Suttle

In the world of innovation, wacky wins; logical loses. ~ Chip R. Bell

It's simple: Happy customers reward you with their loyalty. Exceptional customer service converts into customer loyalty. It converts into raving fans who will praise your team on Twitter, and Facebook, and talk about their experience over lunch with friends. There is no greater marketing for your product than happy, surprised, raving fans, and no reason you can't start now. ~ Sarah Hatter

When you put yourself in the customer's shoes and begin your dialog from there, an immediate connection develops that stems beyond basic commerce and encourages loyalty. ~ Steve Maraboli

The opportunity to co-create is a gift you give your customer as a way to summon their imagination. ~ Chip R. Bell

SMMPortal is a platform where you can enhance the online presence of your social media accounts. Our mission is to accomplish customer loyalty. SMMPortal started this service for those who want growth of social media likes, downloads, impressions and much more. ~ Smmportal.com

When you help others feel important, you help yourself feel important too. ~ David J. Schwartz

Partnership elasticity stretches the relationship so it can breathe, grow, and expand. ~ Chip R. Bell

When you can show concern about what matters to your customer, that's Business to Customer Loyalty, and you can bet on it, you've just acquired a customer for life. ~ Albert Houtum-Schindler

In fact, I believe the first companies that make an effort to develop an authentic, transparent, and meaningful social contract with their fans and customers will turn out to be the ones that are the most successful in the future. While brands that refuse to make the effort will lose stature and customer loyalty. ~ Simon Mainwaring

Never leave your customers wondering. ~ Kevin Stirtz

Customers want to make informed decisions based on useful information, valuable engagements and brand affinity. ~ Dane Brookes

When clients relinquish symptoms, succeed in achieving a personal goal, or make healthier choices for themselves, subsequently many will feel anxious, guilty, or depressed. That is, when clients make progress in treatment and get better, new therapists understandably are excited. But sometimes they will also be dismayed as they watch the client sabotage her success by gaining back unwanted weight or missing the next session after an important breakthrough and deep sharing with the therapist. Thus, loyalty and allegiance to symptoms - maladaptive behaviors originally developed to manage the "bad" or painfully frustrating aspects of parents - are not maladaptive to insecurely attached children. Such loyalty preserves "object ties," or the connection to the "good" or loving aspects of the parent. Attachment fears of being left alone, helpless, or unwanted can be activated if clients disengage from the symptoms that represent these internalized "bad" objects (for example, if the client resolves an eating disorder or terminates a problematic relationship with a controlling/jealous partner). The goal of the interpersonal process approach is to help clients modify these early maladaptive schemas or internal working models by providing them with experiential or in vivo re-learning (that is, a "corrective emotional experience"). Through this real-life experience with the therapist, clients learn that, at least sometimes, some relationships can be different and do not have to follow th ~ Edward Teyber

You can have the best sales presentation in the world, but if the customer doesn't believe your proposition, you have nothing. ~ Timi Nadela

Forget 'branding' and 'positioning.' Once you understand customer behavior, everything else falls into place. ~ Thomas G. Stemberg

Your calling, your dream, your vision is your kingdom. This means you are the king or queen of this Kingdom and you should rule it with dignity and respect. By doing that you'll create trust and loyalty to those who believe in you. ~ Euginia Herlihy

Indian car buyers have not really been exposed to customer care in a competitive environment. ~ Ratan Tata

Everything is a game to him. Loyalty is mockery and devotion is kinship in place of fear. He is a riddle, disguised as a ruler, able to laugh at the idea of disloyalty as though it would never be an option. I can't fathom such a thing. ~ Alexandra Christo

The moral of the story: perceptions are everything. During each moment you are in contact with a customer, you are the organization. ~ Jan Carlzon

I can't give up my faith in the longpaws. I understand that we can't rely on the longpaws to help us anymore. But one of us has to remember. One of us has to carry the memories for the rest of the Pack. I'll do it. ~ Erin Hunter

A dozen candles burned themselves to death on the shelf before me. Each of my breaths made them tremble. To them, I was a behemoth, to frighten and destroy. And yet, if I strayed too close, they could destroy me. My invisible breath, the pulses of life that flowed in and out, could end them freely, while my fingers could not do the same without being repaid in pain.'"
"'I understood in a moment of stillness,'" Litima read. "'Those candle flames were like the lives of men. So fragile. So deadly. Left alone, they lit and warmed. Let run rampant, they would destroy the very things they were meant to illuminate. Embryonic bonfires, each bearing a seed of destruction so potent it could tumble cities and dash kings to their knees. In later years, my mind would return to that calm, silent evening, when I had stared at rows of living lights. And I would understand. To be given loyalty is to be infused like a gemstone, to be granted the frightful license to destroy not only one's self, but all within one's care. ~ Brandon Sanderson

My loyalty lies with you, Princess," Tove smiled. "I trust you, and other Trylle will learn to trust you, once they see what you can do. ~ Amanda Hocking

To see like a customer, be like a customer. ~ Ron Kaufman

I believe everything happens for a reason. Whether it is decided by the Mother, or the Cauldron, or some sort of tapestry of Fate, I don't know. I don't really care. But I am grateful for it, whatever it is. Grateful that it brought you all into my life. If it hadn't... I might have become as awful as that prick we're going to face today. If I had not met an Illyrian warrior-in-training," he said to Cassian, "I would not have known the true depths of strength, of resilience, of honor and loyalty." Cassian's eyes gleamed bright. Rhys said to Azriel, "If I had not met a shadowsinger, I would not have known that it is the family you make, not the one you are born into, that matters. I would not have known what it is to truly hope, even when the world tells you to despair." Azriel bowed his head in thanks.
Mor was already crying when Rhys spoke to her. "If I had not met my cousin, I would neer have learned that light can be found in even the darkest of hells. That kidness can thrive even amongst cruelty." She wiped away her teas as she nodded.
I waited for Amren to offer a retort. But she was only waiting.
Rhys bowed his head to her. "If I had not met a tiny monster who hoards jewels more fiercely than a firedrake..." A quite laugh from all of us at that. Rhys smiled softly. "My own power would have consumed me long ago."
Rhys squeezed my hand as he looked to me at last. "And if I had not met my mate..." His words failed him as silver lined his eyes.
~ Sarah J. Maas

A government by secrecy benefits no one. It injures the people it seeks to serve; it damages its own integrity and operation. It breeds distrust, dampens the fervor of its citizens and mocks their loyalty. ~ Russell B. Long

And then he lifted his eyes from the chair to his bed. If this was his imagination, his imagination was glorious. Margaret lay on his coverlet, stretched out full length. She still wore a corset and petticoats, but they'd been hiked up so that he could see where her garters tied at the knees. She crooked one finger at him and smiled.

"Margaret. What are you doing here?"

"I," she said, "have been procuring my future."

His mind went blank. He didn't know how to take it. She'd decided to have him, after all. She'd realized she didn't need him, not one bit. His head pounded. His heart swelled in a mix of hope and despair.

"I want you."

Hope. Hope. It was all hope. He took a careful step towards her.

"Wait. There's a condition."

"You know," Ash said, his throat closing, "that if you are half-naked on my bed, all conditions will be met. Instantly."

"Ah, but this is one of the conditions I did not deliver to Lord Lacy-Follett earlier today."

If he'd been overwhelmed by her appearance before, he was stunned now. "You talked to Lacy-Follett? You cannot be serious."

"Oh, but I am. I had to renegotiate, after I'd heard what you had done. I had been so blinded by my loyalty to my brothers that I could not see that I owed loyalty to you, as well. I was wrong. I love you, Ash."

He swallowed.

She smiled up at him. "I love that you make me feel as if I'm the onl ~ Courtney Milan

Diplomacy, Democracy, and parenting are very much the same. It's an act of creating and maintaining control over people without them becoming aware of it while rousing their allegiance through fear or manipulation to protect your right to continue taking advantage of them and their loyalty. ~ Mitch Alexander

If you understand cause and effect, it brings about a set of insights that leads you to a very different place. The knowledge will persuade you that the market isn't organized by customer category or by product category. If you understand the job that consumers need to complete, you can articulate all of the experiences in that job. ~ Clayton Christensen

Bricks are independent but can work well with other, tough to crack, fiercely loyal and put in the right spot will hold anything and everything that you've ever held dear with the greatest of ease. ~ Nicole McKay

She was crude, but loyal. He began to understand her even better than before. A pity she was so old; it was too late to try to make a human being of her. ~ Elias Canetti

Dogs, lives are short, too short, but you know that going in. You know the pain is coming, you're going to lose a dog, and there's going to be great anguish, so you live fully in the moment with her, never fail to share her joy or delight in her innocence, because you can't support the illusion that a dog can be your lifelong companion. There's such beauty in the hard honesty of that, in accepting and giving love while always aware that it comes with an unbearable price. Maybe loving dogs is a way we do penance for all the other illusions we allow ourselves and the mistakes we make because of those illusions. ~ Dean Koontz

War, like politics, was men's work, and women were supposed to be among its victims, not its perpetrators. Women's loyalty was assumed, regarded as a prime attribute of femininity itself, ~ Karen Abbott

If vitality gives a man's perspectives color, if community bonds give them breadth, if awareness of the land makes them realistic, a deep sense of loyalty gives them personal meaning and integrity. ~ Harry Ransom

The principles underlying propaganda are extremely simple. Find some common desire, some widespread unconscious fear or anxiety; think out some way to relate this wish or fear to the product you have to sell; then build a bridge of verbal or pictorial symbols over which your customer can pass from fact to compensatory dream, and from the dream to the illusion that your product, when purchased, will make the dream come true. They are selling hope.

We no longer buy oranges, we buy vitality. We do not just buy an auto, we buy prestige. And so with all the rest. In toothpaste, for example, we buy not a mere cleanser and antiseptic, but release from the fear of being sexually repulsive. In vodka and whisky we are not buying a protoplasmic poison which in small doses, may depress the nervous system in a psychologically valuable way; we are buying friendliness and good fellowship, the warmth of Dingley Dell and the brilliance of the Mermaid Tavern. With our laxatives we buy the health of a Greek god. With the monthly best seller we acquire culture, the envy of our less literate neighbors and the respect of the sophisticated. In every case the motivation analyst has found some deep-seated wish or fear, whose energy can be used to move the customer to part with cash and so, indirectly, to turn the wheels of industry. ~ Aldous Huxley

... a family was an act of creation, the piecing together of disparate fragments into one cloth -- often harmonious, occasionally clashing and discordant, but sometimes unexpectedly beautiful and strong. Without contrast, there was no pattern... and each piece... would endure if sewn fast to the others with strong seams -- bonds of love and loyalty, traditions and faith. ~ Jennifer Chiaverini

Self-interest, to be sure, is one of the most important, but we have many other motives - honesty, self-respect, altruism, love, sympathy, faith, sense of duty, solidarity, loyalty, public-spiritedness, patriotism, and so on - that are sometimes even more important than self-seeking as the driver of our behaviors. ~ Ha-Joon Chang

Just as we are enhancing the customer side of our marketplace, we are also looking for ways to increase our contributor expense. ~ Jon Oringer

When the love-led man had ceased from his labours Bathsheba came and looked him in the face.
'Gabriel, will you you stay on with me?' she said, smiling winningly, and not troubling to bring her lips quite together again at the end, because there was going to be another smile soon.
'I will,' said Gabriel.
And she smiled on him again. ~ Thomas Hardy

Everyone is a customer for somebody, or a supplier to somebody. ~ W. Edwards Deming

The Crown Prince of Adarlan stared him down. "And consider where your true loyalties lie."
Once, Chaol might have argued. Once, he might have protested that his loyalty to the crown was his greatest asset. But that blind loyalty and obedience had started this descent.
And it had destroyed everything. ~ Sarah J. Maas

Good psychology should include all the methodological techniques, without having loyalty to one method, one idea, or one person. ~ Abraham Maslow

We have a constantly-changing portfolio of social media experiments. The first time we tried applying social technologies in a customer service department it became the most productive department in the company. ~ Sandy Carter

There are proven ways to win the loyalty of tough, strong, ferocious men: play on the certain knowledge of their superiority, the mystique of secret covenant, the esprit of shared suffering. ~ Frank Herbert

My mind is where evil comes to play.- Tonisa Draconvieh ~ Manner Hall

I say this with care, but I wonder if a fierce, insistent desire for a miracle - even a physical healing - sometimes betrays a lack of faith rather than an abundance of it. When yearning for a miraculous resolution to a problem, do we make our loyalty to God contingent on whether he reveals himself yet again in the seen world? ~ Philip Yancey

A business strategy roadmap is also composed of three elements: insights on technological possibilities, customer needs, and competitive intent. In other words, what could we build, how would people react to it, and does it give us an edge over the competition? ~ Michael Mace

I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back ... so by the end of next year, I hope most of that's in place. ~ Jim Cantalupo

Of course we're here. You stop the world when your friend needs you. ~ Rachel Winters

The only force that can sustain true and consistent courage is some form of spiritual belief that values like honor, duty, loyalty and integrity above the status, power, money and even security. ~ Michael Josephson

Service is a promise that cannot be seen, touched, or felt through any of our external senses. ~ Jag Randhawa

They believed their friendships thrived because they had raised some expectations and lowered others. They had come to expect loyalty and good wishes from each other, but not constant attention. If a friend didn't return an email or phone call, they realized, it didn't mean she was angry or backing away from the friendship; she was likely just exhausted from her day. ~ Jeffrey Zaslow

Loyalty is an admirable quality,' said Barezin. 'Admirable. But it must cut both ways.'

'Loyalty to a corrupt regime,' added Heugen, 'is foolishness . Worse. Cowardice. Worse! It's disloyalty! ~ Joe Abercrombie

It was pitiful for a person born in a wholesome free atmosphere to listen to their humble and hearty outpourings of loyalty toward their king and Church and nobility; as if they had any more occasion to love and honor king and Church and noble than a slave has to love and honor the lash, or a dog has to love and honor the stranger that kicks him! Why, dear me, ANY kind of royalty, howsoever modified, ANY kind of aristocracy, howsoever pruned, is rightly an insult; but if you are born and brought up under that sort of arrangement you probably never find it out for yourself, and don't believe it when somebody else tells you. It is enough to make a body ashamed of his race to think of the sort of froth that has always occupied its thrones without shadow of right or reason, and the seventh-rate people that have always figured as its aristocracies -- a company of monarchs and nobles who, as a rule, would have achieved only poverty and obscurity if left, like their betters, to their own exertions...

The truth was, the nation as a body was in the world for one object, and one only: to grovel before king and Church and noble; to slave for them, sweat blood for them, starve that they might be fed, work that they might play, drink misery to the dregs that they might be happy, go naked that they might wear silks and jewels, pay taxes that they might be spared from paying them, be familiar all their lives with the degrading language and postures of adulation that they might w ~ Mark Twain

As a general rule, if you have a product that doesn't get the job done that a customer is needing to get done, then often you have to offer it for zero. Because if you ask for money for it - because if it doesn't do the job well, they won't pay for it. ~ Clayton M Christensen

Loyalty does not demand proof of loyalty. ~ Valkyrie

There is no bigger gratification than the realization of the things you believe in after overcoming all the odds. ~ Janvier Chouteu-Chando