Laszlo Bock Famous Quotes
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I don't think you'll ever replace human judgment and human inspiration and creativity because, at the end of the day, you need to be asking questions like, O.K., the system says this. Is this really what we want to do? Is that the right thing?
The kind of workman who gives the business the best that is in him is the best kind of workman a business can have. And he cannot be expected to do this indefinitely without proper recognition.
There's just one other twist. Googlers working in engineering or product management can nominate themselves for promotion.
We've found that trusting people to do the right thing generally results in them doing the right thing. Allowing people to reward one another facilitates a culture of recognition and service, and is a way to show employees that they should be thinking like owners rather than serfs.
Performance improved only when companies implemented programs to empower employees (for example, by taking decision-making authority away from managers and giving it to individuals or teams), provided learning opportunities that were outside what people needed to do their jobs, increased their reliance on teamwork (by giving teams more autonomy and allowing them to self-organize), or a combination of these.
As long as ratings are directly linked to pay and career opportunities, every employee has this incentive to exploit the system.
If your goals are ambitious and crazy enough, even failure will be a pretty good achievement.
It's feeling the sense of responsibility, the sense of ownership, to step in, to try to solve any problem - and the humility to step back and embrace the better ideas of others. Your end goal, is what can we do together to problem-solve. I've contributed my piece, and then I step back.
We want to understand what works here rather than what worked at any other organization.
What we care about is, when faced with a problem and you're a member of a team, do you, at the appropriate time, step in and lead. And just as critically, do you step back and stop leading, do you let someone else?
