Gerard Arpey Quotes

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That doesn't mean you have to have the lowest costs in the industry to succeed. But you need to make sure the activities and product attributes that increase your costs above the other guy bring in at least that much more in revenue, and hopefully more.
Gerard Arpey Quotes: That doesn't mean you have
I think in just about any business the low cost competitor is always going to have an advantage.
Gerard Arpey Quotes: I think in just about
These are times of unprecedented challenge and change in the airline industry, and the appointments we are announcing today will put American in an even stronger position to continue the substantial progress that has already been made under the tenets of our Turnaround Plan.
Gerard Arpey Quotes: These are times of unprecedented
We have, unlike many of our competitors, continued to meet our various financial obligations.
Gerard Arpey Quotes: We have, unlike many of
But I don't think the popularity of flying has diminished a bit.
Gerard Arpey Quotes: But I don't think the
Second, we have to make the most of the strengths we have, the amenities that many of our competitors cannot replicate. But again, those advantages won't mean much if we don't do a great job with the basics of our business.
Gerard Arpey Quotes: Second, we have to make
At American Airlines, we have built a business around the love of travel that has lasted three quarters of a century. And I'm pretty sure we're just getting started.
Gerard Arpey Quotes: At American Airlines, we have
We need to take excellent care of our customers, and do so at a profit.
Gerard Arpey Quotes: We need to take excellent
First, we have to lower our costs to levels that are more competitive. This will prevent the lower-cost airlines from pushing us out of the markets we want to serve. We've made great progress on this front, but we need to keep pushing.
Gerard Arpey Quotes: First, we have to lower
Our Fly Smart philosophy is about investing only on those points of differentiation that pay for themselves, that earn a revenue premium commensurate with what it costs us to provide that product or service.
Gerard Arpey Quotes: Our Fly Smart philosophy is
However, the economics of our business continued to deteriorate. We barely escaped bankruptcy a year ago, and in the aftermath of that escape we had to make some even tougher decisions.
Gerard Arpey Quotes: However, the economics of our
This airline is grateful for his extensive contributions and we will miss his friendship and support. We extend our deepest sympathies to the Casey family on its personal loss.
Gerard Arpey Quotes: This airline is grateful for
Despite the painful changes we have had to make, we continue to believe in the St. Louis market. And we are hoping to add flights, in a careful way, as the economics of our business improve and the demands of the traveling public in St. Louis become clear.
Gerard Arpey Quotes: Despite the painful changes we
Markets that don't work we're going to step away from.
Gerard Arpey Quotes: Markets that don't work we're
One of our most difficult realizations was that - in the course of two years - a connecting hub in St. Louis had gone from something we thought we needed to something we could no longer afford.
Gerard Arpey Quotes: One of our most difficult
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