David Maister Famous Quotes
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Before a leader can be accepted, let alone succeed, autonomous professionals must agree to be influenced by that person.
What is important is what inspires persistence and determination- in other words what you care about.
The noble path does win but only if you are prepared to make the investment over a long period of time.
Whether or not your values are operational is crucially determined by whether or not there are consequences for noncompliance.
A true professional feels no pressure to run up a client's bill, knowing that any reduction in revenues caused by being efficient will be more than recompensed by the reputation earned for being honest and trustworthy.
More than any other factor, it is the people we have to deal with that determine the quality of our work lives.
The courage to care about your people, your clients, and your career.
If your clients aren't actively telling their friends about you, maybe your work isn't as great as you think it is.
You cannot and should not try to please everyone. Make sure that the right people like you, and it will be expected that others will not. That's how the world works.
Professional is not a label you give yourself - it's a description you hope others will apply to you.
Your task as a leader is to help others to succeed, not to strive only for your own success. If I don't trust your motives, nothing else will matter -because my primary concern is your integrity.
I will accept your influence, guidance and direction if (and only if) I believe that you and I share similar goals.
Stop teaching students that they are the best and the brightest.
No one can manage you if you don't give them permission to do so. But if you are interested in accomplishing as much as you are capable of, then I believe there are good reasons to grant that permission.
Left untended, knowledge and skill, like all assets, depreciate in value surprisingly quickly.
Professionals have to decide on which subjects they are prepared to give nagging rights
When did you feel most fulfilled? When did you impress yourself, or otherwise feel most proud of yourself?